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An AI organization, not just an AI chatbot

One question.
The whole team answers.

BlackBit Brain runs eighteen live AI departments — Finance, Legal, Engineering, Operations, HR, Marketing, Comms, Customer Success, Security, QA, plus Sales, Product, Data, Brand, Compliance, Infra, Insights, and Strategy — each with named specialists, role gates, and an approval queue. Atlas, the orchestrator, routes any task across them in parallel and returns one synthesised answer. Voice, web, and WhatsApp on top.

7-day trial · charged on day 7 · cancel before then with one click. Or watch it run live.

10 live departments · Atlas cross-dept orchestrator · voice + browser + WhatsApp · save-plan watchdog with daily cron + email escalation · cross-dept dispatch observability

Multi-tenant RLS · Per-tenant DEK encryption · Audit log export · SOC 2 Type 1 in progress · Local install or cloud-hosted

Customer Care AI · Live now

One AI agent. Three channels your customers already use.

Voice, web chat, and WhatsApp — wired to the same brain, the same knowledge base, the same audit trail. Ship in days, not months.

Voice

Live

Phone OR in-browser WebRTC. Picks up, listens, answers in your brand voice. 16 languages with 4 Arabic dialects (MSA, Khaleeji, Egyptian, Levantine). Voice cloning included on Growth and above. Barge-in interrupt supported.

Twilio + Deepgram + ElevenLabs · ~$0.07 per 3-min call

Web Chat

Live

Embeddable widget for any website. One <script> tag. Tenant-scoped knowledge, audience-aware (customer chunks only). Per-domain API keys + origin allowlist on premium tier.

<script src="…/widget/v1.js" data-tenant="…"> · works on any CMS

WhatsApp

Live

Customer brings their own BSP (360dialog, Twilio, generic). HMAC-verified inbound webhooks. Privacy-preserving, no Meta gatekeeping.

Twilio / 360dialog / generic webhook · per-provider sig validation

Wire your BSP credentials in the console

Powered by your knowledge base · Per-query audit log · Per-tenant rate limiting · Cost-tracked per call. Voice agent runbook →

The state of AI in business today

AI tools without governance create chaos. Chatbots without memory create hallucinations.

Most companies have eight different AI subscriptions, no shared memory, no audit trail, and no idea what their agents are actually doing. We've all been there.

  • Tool chaos

    Eight AI subscriptions, three teams, zero coordination. No one knows which agent did what.

  • No memory

    Each chat starts from zero. Context vanishes. Decisions get re-made every Monday.

  • No governance

    AI ships outputs straight to customers. No approval gate. No audit trail. Compliance flinches.

  • Doesn't scale

    Tools designed for individuals, not organizations. Add a department, start over.

How BlackBit Brain works

Knowledge, departments, agents, workflows, governance — wired into one operating layer.

    STEP 01 · Foundation

    Memory & Knowledge

    A single source of truth your agents read from. Tenant-scoped RAG with provenance ships in our launch release.

    STEP 02 · Workforce

    Departments & Agents

    Eighteen live specialist departments. 51+ named agents today with persona, skill tree, calibration history. Each department has a Lead.

    STEP 03 · Operating

    Workflows & Approvals

    Visual workflow builder. Human approval gates by default. Auto-publish opt-in per channel.

    STEP 04 · Trust

    Governance & Audit

    Write-once audit log. Per-tenant encryption. Risk scoring on every action. Regulator-ready.

    STEP 05 · Control

    Brain Command Center

    Live ops dashboard. Agent activity. Department health. ROI tracking. All from one screen.

    STEP 06 · Calibration

    Self-improving fleet

    Daily drill harness. Dual-judge grading. Tier promotions. The agents get better without you.

Eighteen live

An AI workforce, organized like a real organization.

All eighteen departments answer tasks in production today. Each has named specialists, a department Lead, an approval queue, and a role-gated API. Activate what you need, when you need it.

17 departments available now · 0 launching monthly through 2026

  • Live

    Customer Success

    Voice + web + WhatsApp + retention save-plans. Bilingual EN + AR, daily watchdog on every at-risk account.

    6 agents · 24 skills
  • Live

    Brand & Communications

    Brand voice on every artifact. Polish + cultural-adapted translation (4 Arabic dialects), drafts, social calendars.

    7 agents · 26 skills
  • Live

    Legal, Policy & Risk

    PDPL/GDPR + GCC compliance. Contracts redlined. NDAs triaged in 30s. DPIAs and policy review built-in.

    3 agents · 16 skills
  • Live

    Finance

    Pricing proposals, NPV/IRR, term-sheet review, GL audits, unit economics. Multi-currency.

    4 agents · 20 skills
  • Live

    Marketing & Growth

    Campaigns, SEO + backlink analysis, competitor digests, personas, JTBD synthesis — to your real ICPs.

    5 agents · 22 skills
  • Live

    Engineering & Remediation

    Incident triage, root-cause analysis, perf audits, release-readiness gates, code-writer (spec → patch + tests + risks). Internal-tighter role gate.

    7 agents · 29 skills
  • Live

    HR & People

    Job specs + candidate screens, performance reviews, 90-day growth plans, market comp benchmarks + offer modeling.

    3 agents · 14 skills
  • Live

    Operations

    Vendor scorecards + RFP analysis, process maps, SLA design, DR plans (RTO/RPO), operational runbooks.

    3 agents · 18 skills
  • Live

    Security & Trust

    STRIDE threat models, jailbreak atlas (adversarial-prompt analysis), honeytoken audits, monthly purple-team briefs. Internal-tighter role gate.

    2 agents · 8 skills
  • Live

    Quality Assurance

    Calibration, dual-judge grading, drill harness, mentor escalation, plus full product-QA (test strategy / test plan / a11y / perf).

    3 agents · 14 skills
  • Live

    Sales & Revenue Ops

    MEDDIC deal qualification, pipeline health, account planning, forecast review, lead scoring, win-loss analysis, battlecards.

    2 agents · 8 skills
  • Live

    Product

    Full PRDs, feature specs, JTBD → PRD conversion, launch plans, release notes, roadmap reviews, A/B test design, user research.

    2 agents · 8 skills
  • Live

    Data & Analytics Eng

    Pipeline design, ETL review, lineage, schema-evolution plans, data-quality audits, metric definitions, experiment design, retention.

    2 agents · 8 skills
  • Live

    Compliance

    PDPL gap assessment, SOC 2 control audit, GDPR data map, ISO 27001 readiness, retention policy, vendor risk, breach drills.

    2 agents · 8 skills
  • Live

    Infrastructure & DevOps

    Terraform review, K8s manifest audit, Dockerfile audit, CI workflow review, IaC drift, observability + cost attribution.

    2 agents · 8 skills
  • Live

    Insights & Analytics

    Sentiment + theme clustering, NPS/CSAT driver analysis, churn propensity, journey-drift, cohort retention, funnel drop-off.

    2 agents · 8 skills
  • Live

    Strategy

    KPI-tree design, OKR health check, scenario planning, board-deck outline, market sizing, build-vs-buy, positioning, competitive response.

    2 agents · 8 skills

18 departments live (June 2026): Finance, Legal, Marketing, Comms, Customer Success, Engineering, HR, Operations, Security, QA, Sales, Product, Data, Brand, Compliance, Infra, Insights, Strategy. See the full roadmap →

Atlas · cross-department orchestrator

Ask once. The whole team answers.

You don't pick a department. You ask a question. Atlas classifies the task, fans out to the right department Leads in parallel, lets each Lead pick the right specialist on their team, and returns one synthesised answer with the single next step. The detail panel shows every dept output + every specialist invoked — auditable.

Featuring Felix Sienna Claire Elias Sofia

01 · Classify

One question in

Free-text task. Atlas decides whether it's one department or two, and which specialists are likely to own it. A churn-risk question with a perf-bug attached → Customer Success and Engineering.

02 · Fan out

Departments run in parallel

Each dept Lead routes to its own specialists, role gates per tenant employee, runs the work, and persists results to the department's own table. No waiting in a queue.

03 · Synthesise

One answer back

Atlas reads every department's output, surfaces the single highest-risk signal, and writes the one next action with owner + timing. Every specialist's full output is one click away.

A real example, mid-market account at churn risk

“Our biggest customer says our voice agent is unbearably slow on Arabic. They’re threatening to churn at renewal in 60 days.”

Engineering · Sofia (incident_triage)

Severity p2. Pinned the ar-SA latency bug to the Deepgram language code mismatch. Owner: voice on-call. ETA: today.

Customer Success · Yara (retention_strategy)

90-day save plan with 6 sequenced tactics (CEO outreach, support sprint, champion identification, analytics re-onboarding). Risk score 85 → target 35 by renewal.

Atlas synthesis: the perf fix is the unblock; the save plan is the relationship. One next action with owner + timing — and the save-plan watchdog keeps running afterward, emailing the operator on escalation gates and comparing live health/risk against baseline every weekday morning.

Atlas + 18 dept Leads + 51 specialists · routing decisions auditable per dispatch · live in /console/agents →

Meet the team

Thirty-nine named specialists. Nine department Leads. One Atlas.

Every BBB agent has a name, a tier, a calibration history, and a specific thing they own. No "AI assistant" placeholders. The Leads below run the eighteen live departments; Atlas runs them all.

  • Atlas

    Orchestrator

    Reads any task, picks the right depts, fans out, synthesises.

  • Felix

    Customer Success

    Ticket triage, complaint escalation, retention signals.

  • Sienna

    Brand & Comms

    Brand voice on every artifact. Translation, audit, drafting.

  • Claire

    Legal, Policy & Risk

    PDPL/GDPR redlines, NDA triage, DPIAs, regulator briefs.

  • Elias

    Finance

    Pricing, NPV/IRR/payback, GL audits, term sheets.

  • Marco

    Marketing & Growth

    Campaign briefs, channel mix, SEO, competitor digests.

  • Sofia

    Engineering

    Incident triage, RCA, perf audits, release-readiness.

  • Riyad

    HR & People

    JDs, candidate screens, perf reviews, comp benchmarks.

  • Nasir

    Operations

    Vendor scorecards, process maps, SLA design, DR plans.

  • Freya

    Security & Trust

    Threat models, jailbreak atlas, honeytoken audits.

Each Lead routes inside their department to named specialists (Yara, Hana, Tobias, Rami, Mira, Marco, Hugo, Quentin, Tahani, Omar, Zaina, Idris, Priya, Nora, Cyrus, Lara, Diego, Mei, Bilal, Tara, Karim, Iman, Mateo, Aya, Joon, Sami, Roya, Marcus, and the rest of the 51-specialist fleet). See the full roster →

Live preview · Brain Command Center

One screen for the entire AI workforce.

Active agents, tasks completed, approvals pending, errors prevented, department health, risk score, time saved, cost saved — and a live activity timeline that updates in real time.

Brain · Command Center

Live

Active agents

47

+3 · last 24h

Tasks completed

1,284

+128 · last 24h

Approvals needed

12

+4 · last 24h

Errors prevented

39

-2 · last 24h

Live activity

Agent timeline

Streaming
  • Aiko · Reviewed NDA — flagged 2 clauses

    2s ago

    Legal

  • Lena · Closed monthly P&L for Acme Corp

    8s ago

    Finance

  • Yara · Drafted launch post — approval pending

    12s ago

    Brand

  • Argus · Blocked credential probe attempt

    26s ago

    Security

  • Sage · Compiled feasibility brief: WAF v3

    44s ago

    Research

  • Roman · PR #1284 review — 4 suggestions

    1m ago

    Engineering

  • Bianca · Generated campaign brief for Q4

    1m ago

    Marketing

Health

By department

15 active
  • Customer Care
    92
  • Brand & Content
    68
  • Legal
    45
  • Finance
    78
  • Marketing
    84
  • Engineering
    61
  • Security
    22
  • Research
    40
  • HR & People
    33
  • Infrastructure
    71
  • Knowledge & IKB
    56
  • Product & UX
    48
  • Quality Assurance
    65
  • Analytics
    39
  • Strategy & Ops
    28

Risk score

0.18 / 1.00

Low · stable past 24h

18%

Time saved · last 30d

1,847 hours

≈ 11.3 FTEs · across 15 departments

Drafting · Review · Routing

QA alerts

3 new
  • Drafter sonnet-accept ↓ 4%

    Brand · 12m ago

  • POD2 latency p95 above SLA

    Infra · 47m ago

  • Banned-phrase hit (en)

    Customer Care · 1h ago

Brain Runtime

The engine that makes the fleet self-improving.

The Brain Runtime is the layer beneath every agent. It runs the fleet, schedules daily calibration drills, dual-judges every output, promotes tiers automatically, and keeps the whole thing observable.

  • Persona + skill library

    Every agent has a structured persona, a typed skillset, and a 50-drill calibration history.

  • Drill harness

    Daily drills against curated scenarios. Scored 0–10. Tier promotions at 3× ≥9 streak.

  • Dual-judge calibration

    One judge grades correctness; a second grades coherence. Disagreement triggers mentor review.

  • Memory & Knowledge

    Org knowledge store with provenance fields today; tenant-scoped RAG with embedding isolation lands at launch.

  • Workflow runtime

    Visual node editor + typed contracts between departments. Idempotent, replayable.

  • Self-healing fleet

    Failed drills become test cases. Mentor escalation when an agent stalls. Tier demotion is automatic.

Signature feature · Agent Skill Tree

Sample preview · live in your console

Watch your AI agents grow up.

A living capability graph for every agent. Mastered skills, learning skills, locked skills, and failed skills — all visible, all calibrated, all promotion-tracked. The illustration below shows Claire, our Legal Operations Analyst — her six owned skills plus the jurisdiction competencies they sit on. Your real tree updates as agents drill, calibrate, and get promoted.

See the full Skill Tree anatomy →

B

BlackBit Brain · Org Skill Galaxy

18 departments · 52 specialists · org calibration 79%

Atlas Auto-calibrating
ATLAS Orchestrator · routes every dispatch 3 Customer Success Yara 3 Legal Claire 3 Finance Elias 3 Comms Rami 5 Engineering Sofia 5 Marketing Marco 5 Security Freya 3 HR Riyad 3 QA Juana 3 Operations Nasir 2 Product Priya 2 Data Diego 2 Sales Cyrus 2 Compliance Karim 2 Brand Bilal 2 Insights Joon 2 Infra Mateo 2 Strategy Roya
Mastered Learning Emerging At risk
Last drill 2m ago
Live

Governance & safety

Engineered for the procurement review you'll have to pass.

Multi-tenant by construction. Per-tenant encryption you control. Write-once audit log. The bar we set + what we publish before we promise it.

  • Per-tenant DEK encryption

    Every secret sealed with a tenant-specific key, wrapped by your master KEK. Customer-controlled.

  • Row-level security

    Postgres RLS on every table, JWT-scoped. Cross-tenant leaks impossible at the database layer.

  • Write-once audit log

    Every state change writes a row. UPDATE / DELETE rejected. Exportable for any regulator.

  • Approval gate by default

    Drafts wait for human review. Auto-publish opt-in per channel. Crisis cases never auto-publish.

  • Risk score on every action

    Each agent action scored for risk. High-risk routes to mentor automatically. Threshold tunable.

  • Honeytokens + purple-team

    Decoy credentials that scream when touched. Monthly red/blue exercises. Findings become tests.

Integrations

Connects to what you already run.

Real social platforms via OAuth. Stripe for billing. Supabase Auth for SSO. Plus the rest of the toolchain via API + webhook. Only what actually works — anything not connectable yet is marked SOON.

Social

  • WhatsApp Cloud

    Social

    live
  • Twitter / X

    Social

    live
  • TikTok Business

    Social

    live
  • LinkedIn

    Social

    soon

Billing

  • Stripe

    Billing

    live
  • Stripe Tax

    Billing

    live

Identity

  • Supabase Auth

    Identity

    live
  • Google SSO

    Identity

    soon
  • Okta

    Identity

    soon

Email

  • Resend

    Email

    live

Notifications

  • Slack

    Notifications

    soon
  • PagerDuty

    Notifications

    soon

Storage

  • Cloudflare R2

    Storage

    soon
  • S3-compatible

    Storage

    soon

Database

  • Postgres 17+

    Database

    live

Internal

  • Brain Runtime

    Internal

    live

Open

  • Webhooks (any)

    Open

    live

Value

Hours, not headcount.

The math that closes deals: how many hours your team gets back per month, what that translates to in FTEs, and what those FTEs would cost to hire in your market.

Hours saved / mo

1,847

Across closed-beta cohort, normalized per tenant

FTE equivalent

11.3

Reclaimed time, not displacement

Replacement cost / mo

$84K

GCC senior-specialist published rates, 2025

Faster ack on P1

32×

From 4h human SLA to 5min auto-ack

View methodology

Measured across closed-beta cohort (Q2 2026) on the customer-care + brand workloads only. Hours-saved is human-verified time-tracking deltas comparing same workflows pre- and post-deployment. Replacement-cost is mapped to published GCC senior-specialist ranges for the same role mix. Multi-customer averages exclude pilot weeks 1–2 (calibration period). Full per-cohort methodology available on request — [email protected].

Closed-beta cohort

Trusted by GCC operators who can't afford to ship AI without governance.

  • KSA

    ·

    1,200 staff · IPO-stage

    Tier-1 logistics operator

    Customer-care voice in ar-SA + Khaleeji on inbound complaints + dispute triage.

    92% first-touch resolution after 4 weeks.

  • UAE

    ·

    8 brands · 600 staff

    Multi-brand retail group

    Brand-voice approval queue across 8 separate voice profiles + 6 social platforms.

    350 drafts/week · zero brand-policy violations since launch.

  • QA

    ·

    Regulator-supervised

    Sovereign-tier insurance carrier

    Legal + Compliance dept handling PDPPL DPIAs + cross-border DSR triage.

    DPIA turnaround down from 9 days to 26 hours.

  • KSA

    ·

    Series B · 200 staff

    Mid-market fintech

    Finance dept generating NPV/IRR/payback briefs + term-sheet redlines on enterprise pipeline.

    Pricing-proposal cycle down 4d → 6h on standard deals.

  • QA

    ·

    PDPL-compliant by mandate

    Government-adjacent SaaS

    Engineering remediation dept on incident triage + 5-whys postmortems + release-readiness gates.

    P1 acknowledge SLA: 4h human → 5min agent. RCA in same day.

Customer names available on request under reciprocal NDA. Closed-beta cohort under active enrollment — most members under exclusivity agreements until GA. Email [email protected] for direct references.

Pricing

Four flat-tenant tiers. From $1,500/mo.

No per-seat charges. No free tier. 7-day trial — charged on day 7, cancel before then with one click. Enterprise + Sovereign tiers route to a 20-min sales call.

See it work

Start a trial.
Or watch it run live.

7-day trial · charged on day 7 · cancel any time before then with one click. Or book a 20-min walkthrough of the Command Center, the Skill Tree, and a department deep-dive — using sample data shaped like your business.