An AI agent on every channel.
Voice. Web. WhatsApp.
BlackBit Brain answers your customers on the phone, in their browser, on your website, and on WhatsApp — bilingual, tenant-scoped, audit-logged, with auto-detected complaint workflows that close themselves. Customer Care today; full AI organization through 2026.
Click 'Talk to us' on the demo page — talk straight from your browser, no phone needed.
Multi-tenant RLS · Per-tenant DEK encryption · Audit log export · SOC 2 Type 1 in progress · Local install or cloud-hosted
Customer Care AI · Live now
One AI agent. Three channels your customers already use.
Voice, web chat, and WhatsApp — wired to the same brain, the same knowledge base, the same audit trail. Ship in days, not months.
Voice
LivePhone OR in-browser WebRTC. Picks up, listens, answers in your brand voice. Bilingual (EN + AR). Voice cloning add-on for CEO/spokesperson voice. Barge-in interrupt supported.
Twilio + Deepgram + ElevenLabs · ~$0.07 per 3-min call
Web Chat
LiveEmbeddable widget for any website. One <script> tag. Tenant-scoped knowledge, audience-aware (customer chunks only). Per-domain API keys + origin allowlist on premium tier.
<script src="…/widget/v1.js" data-tenant="…"> · works on any CMS
Customer brings their own BSP (360dialog, Twilio, generic). HMAC-verified inbound webhooks. Privacy-preserving, no Meta gatekeeping.
Twilio / 360dialog / generic webhook · per-provider sig validation
Powered by your knowledge base · Per-query audit log · Per-tenant rate limiting · Cost-tracked per call. Voice agent runbook →
The state of AI in business today
AI tools without governance create chaos. Chatbots without memory create hallucinations.
Most companies have eight different AI subscriptions, no shared memory, no audit trail, and no idea what their agents are actually doing. We've all been there.
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Tool chaos
Eight AI subscriptions, three teams, zero coordination. No one knows which agent did what.
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No memory
Each chat starts from zero. Context vanishes. Decisions get re-made every Monday.
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No governance
AI ships outputs straight to customers. No approval gate. No audit trail. Compliance flinches.
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Doesn't scale
Tools designed for individuals, not organizations. Add a department, start over.
How BlackBit Brain works
Knowledge, departments, agents, workflows, governance — wired into one operating layer.
Memory & Knowledge
A single source of truth your agents read from. Tenant-scoped RAG with provenance ships in our launch release.
Departments & Agents
Fifteen specialist departments. Sixty-seven named agents. Each with a persona, skill tree, calibration history.
Workflows & Approvals
Visual workflow builder. Human approval gates by default. Auto-publish opt-in per channel.
Governance & Audit
Write-once audit log. Per-tenant encryption. Risk scoring on every action. Regulator-ready.
Brain Command Center
Live ops dashboard. Agent activity. Department health. ROI tracking. All from one screen.
Self-improving fleet
Daily drill harness. Dual-judge grading. Tier promotions. The agents get better without you.
Fifteen departments. One platform.
An AI workforce, organized like a real organization.
Activate the departments you need, when you need them. Pay for what you turn on. Each department comes pre-trained, calibrated, and ready to ship.
2 departments available now · 7 launching monthly through 2026
- Live
Customer Care AI
Voice agent on a phone number, embeddable web chat, WhatsApp via customer BSP. Bilingual EN + AR. Tenant-scoped knowledge.
6 agents · 24 skills Lead · Yara - Live
Brand & Communications
Brand voice enforced on every word, every artifact, every channel. Six social platforms drafted bilingually (EN + AR).
4 agents · 18 skills Lead · Sienna - Available Aug 2026
Legal, Policy & Risk
PDPL/GDPR-aligned. Contracts redlined. NDAs triaged in 30s.
3 agents · 16 skills Lead · Claire - Available Sep 2026
Finance
Multi-currency models, alpha signals, monthly close, journals.
4 agents · 20 skills Lead · Elias - Available Sep 2026
Marketing & Growth
Campaigns, SEO, landing pages, lead gen — to your real ICPs.
5 agents · 22 skills Lead · Sienna - Available Oct 2026
Engineering & Remediation
Code review, debugging, deploy checklists, remediation.
6 agents · 28 skills Lead · Atlas - Available Oct 2026
Security, Governance & Trust
STRIDE threat models, jailbreak atlas, honeytokens, purple-team.
5 agents · 22 skills Lead · Freya - Available Q4 2026
Infrastructure & DevOps
Cost optimization, scaling, observability, k8s manifests.
4 agents · 19 skills Lead · Viktor - Available Q4 2026
HR & People
Recruiting, performance reviews, comp analysis, onboarding plans.
3 agents · 14 skills
+6 more — research, knowledge, product, QA, analytics, strategy. See all 15 →
Live preview · Brain Command Center
One screen for the entire AI workforce.
Active agents, tasks completed, approvals pending, errors prevented, department health, risk score, time saved, cost saved — and a live activity timeline that updates in real time.
Brain · Command Center
LiveActive agents
47
+3 · last 24h
Tasks completed
1,284
+128 · last 24h
Approvals needed
12
+4 · last 24h
Errors prevented
39
-2 · last 24h
Live activity
Agent timeline
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Aiko · Reviewed NDA — flagged 2 clauses
2s agoLegal
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Lena · Closed monthly P&L for Acme Corp
8s agoFinance
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Yara · Drafted launch post — approval pending
12s agoBrand
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Argus · Blocked credential probe attempt
26s agoSecurity
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Sage · Compiled feasibility brief: WAF v3
44s agoResearch
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Roman · PR #1284 review — 4 suggestions
1m agoEngineering
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Bianca · Generated campaign brief for Q4
1m agoMarketing
Health
By department
- Customer Care 92
- Brand & Content 68
- Legal 45
- Finance 78
- Marketing 84
- Engineering 61
- Security 22
- Research 40
- HR & People 33
- Infrastructure 71
- Knowledge & IKB 56
- Product & UX 48
- Quality Assurance 65
- Analytics 39
- Strategy & Ops 28
Risk score
0.18 / 1.00
Low · stable past 24h
Time saved · last 30d
1,847 hours
≈ 11.3 FTEs · across 15 departments
Drafting · Review · Routing
QA alerts
3 new-
Drafter sonnet-accept ↓ 4%
Brand · 12m ago
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POD2 latency p95 above SLA
Infra · 47m ago
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Banned-phrase hit (en)
Customer Care · 1h ago
Brain Runtime
The engine that makes the fleet self-improving.
The Brain Runtime is the layer beneath every agent. It runs the fleet, schedules daily calibration drills, dual-judges every output, promotes tiers automatically, and keeps the whole thing observable.
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Persona + skill library
Every agent has a structured persona, a typed skillset, and a 50-drill calibration history.
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Drill harness
Daily drills against curated scenarios. Scored 0–10. Tier promotions at 3× ≥9 streak.
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Dual-judge calibration
One judge grades correctness; a second grades coherence. Disagreement triggers mentor review.
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Memory & Knowledge
Org knowledge store with provenance fields today; tenant-scoped RAG with embedding isolation lands at launch.
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Workflow runtime
Visual node editor + typed contracts between departments. Idempotent, replayable.
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Self-healing fleet
Failed drills become test cases. Mentor escalation when an agent stalls. Tier demotion is automatic.
Signature feature · Agent Skill Tree
Watch your AI agents grow up.
A living capability graph for every agent. Mastered skills, learning skills, locked skills, and failed skills — all visible, all calibrated, all promotion-tracked. Game-like, enterprise-grade, actually informative.
Aiko · Legal Department
Tier 5 · 87% mastery · 14 of 16 skills
Governance & safety
Engineered for the procurement review you'll have to pass.
Multi-tenant by construction. Per-tenant encryption you control. Write-once audit log. The bar we set + what we publish before we promise it.
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Per-tenant DEK encryption
Every secret sealed with a tenant-specific key, wrapped by your master KEK. Customer-controlled.
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Row-level security
Postgres RLS on every table, JWT-scoped. Cross-tenant leaks impossible at the database layer.
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Write-once audit log
Every state change writes a row. UPDATE / DELETE rejected. Exportable for any regulator.
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Approval gate by default
Drafts wait for human review. Auto-publish opt-in per channel. Crisis cases never auto-publish.
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Risk score on every action
Each agent action scored for risk. High-risk routes to mentor automatically. Threshold tunable.
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Honeytokens + purple-team
Decoy credentials that scream when touched. Monthly red/blue exercises. Findings become tests.
Integrations
Connects to what you already run.
Six social platforms via OAuth. Stripe for billing. Supabase Auth for SSO. Plus the rest of the toolchain via API + webhook.
Social
- live
Twitter / X
Social
- live
LinkedIn
Social
- live
WhatsApp Cloud
Social
- live
Instagram
Social
- live
Facebook Pages
Social
- live
TikTok Business
Social
Billing
- live
Stripe
Billing
- live
Stripe Tax
Billing
Identity
- live
Supabase Auth
Identity
- soon
Google SSO
Identity
- soon
Okta
Identity
- soon
Resend
Email
Notifications
- soon
Slack
Notifications
- soon
PagerDuty
Notifications
Storage
- soon
Cloudflare R2
Storage
- soon
S3-compatible
Storage
Database
- live
Postgres 17+
Database
Internal
- soon
BB ERP
Internal
- live
Brain Runtime
Internal
Open
- live
Webhooks (any)
Open
Value
Hours, not headcount.
The math that closes deals: how many hours your team gets back per month, what that translates to in FTEs, and what those FTEs would cost to hire in your market.
Hours saved / mo
1,847
Across closed-beta cohort, normalized per tenant
FTE equivalent
11.3
Reclaimed time, not displacement
Replacement cost / mo
$84K
GCC senior-specialist published rates, 2025
Faster ack on P1
32×
From 4h human SLA to 5min auto-ack
METHODOLOGY:Measured across closed-beta cohort (Q2 2026) on the customer-care + brand workloads only. Hours-saved is human-verified time-tracking deltas comparing same workflows pre- and post-deployment. Replacement-cost is mapped to published GCC senior-specialist ranges for the same role mix. Multi-customer averages exclude pilot weeks 1–2 (calibration period). Full per-cohort methodology available on request — [email protected].
Closed-beta cohort
Trusted by GCC operators who can't afford to ship AI without governance.
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KSA
Tier-1 logistics operator
1,200 staff · IPO-stage
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UAE
Multi-brand retail group
8 brands · 600 staff
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QA
Sovereign-tier insurance carrier
Regulator-supervised
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KSA
Mid-market fintech
Series B · 200 staff
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QA
Government-adjacent SaaS
PDPL-compliant by mandate
Customer names available on request under reciprocal NDA. Closed-beta cohort under active enrollment — most members under exclusivity agreements until GA. Email [email protected] for direct references.
Deployment options
Local or cloud. Per-install or per-user.
Cloud-hosted (per user) or local Docker Compose (per install, unlimited users).
EARLY ACCESS v1 launches May 31 with Brand & Communications. Additional departments roll out monthly through 2026. Pricing shown is the early-access cohort price.
Cloud Starter
We host. You sign in, you draft, you ship.
- Brand & Communications dept
- All 6 social platforms
- 1 brand voice profile
- 5,000 drafts / month
- Approval queue + audit log
No free tier · Cancel any time before next billing
Cloud Pro
Most popularDedicated tenant. Multi-brand. OAuth Concierge included.
- Everything in Cloud Starter
- Dedicated tenant
- Multi-brand voice profiles
- 25,000 drafts / month
- OAuth Concierge included
- Priority support · 24/7 P1
No free tier · Cancel any time before next billing
Pro Local
Docker Compose, your hardware. Your data never leaves.
- Local install via Docker Compose
- Unlimited users on the install
- All 6 social platforms
- Multi-brand voice profiles
- Per-install DEK encryption
Paid · No trial on local installs
Enterprise Local
All 15 depts as they ship. On-prem KEK + dedicated support.
- All 15 departments through 2026
- Dedicated support engineer
- Custom integrations + personas
- On-prem KEK (you hold master key)
- Custom SLA + on-call
Sales-led · Custom-quoted
See it running on your data.
Book a demo.
Twenty minutes. Live walkthrough of the Command Center, the Skill Tree, and a department deep-dive — using sample data shaped like your business.