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The AI agent that talks to your customers

An AI agent on every channel.
Voice. Web. WhatsApp.

BlackBit Brain answers your customers on the phone, in their browser, on your website, and on WhatsApp — bilingual, tenant-scoped, audit-logged, with auto-detected complaint workflows that close themselves. Customer Care today; full AI organization through 2026.

Click 'Talk to us' on the demo page — talk straight from your browser, no phone needed.

🎙 Voice + browser-WebRTC + web chat + WhatsApp · auto-complaint detection · 14 more departments through 2026

Multi-tenant RLS · Per-tenant DEK encryption · Audit log export · SOC 2 Type 1 in progress · Local install or cloud-hosted

Customer Care AI · Live now

One AI agent. Three channels your customers already use.

Voice, web chat, and WhatsApp — wired to the same brain, the same knowledge base, the same audit trail. Ship in days, not months.

Voice

Live

Phone OR in-browser WebRTC. Picks up, listens, answers in your brand voice. Bilingual (EN + AR). Voice cloning add-on for CEO/spokesperson voice. Barge-in interrupt supported.

Twilio + Deepgram + ElevenLabs · ~$0.07 per 3-min call

Web Chat

Live

Embeddable widget for any website. One <script> tag. Tenant-scoped knowledge, audience-aware (customer chunks only). Per-domain API keys + origin allowlist on premium tier.

<script src="…/widget/v1.js" data-tenant="…"> · works on any CMS

WhatsApp

Live

Customer brings their own BSP (360dialog, Twilio, generic). HMAC-verified inbound webhooks. Privacy-preserving, no Meta gatekeeping.

Twilio / 360dialog / generic webhook · per-provider sig validation

Wire your BSP credentials in the console

Powered by your knowledge base · Per-query audit log · Per-tenant rate limiting · Cost-tracked per call. Voice agent runbook →

The state of AI in business today

AI tools without governance create chaos. Chatbots without memory create hallucinations.

Most companies have eight different AI subscriptions, no shared memory, no audit trail, and no idea what their agents are actually doing. We've all been there.

  • Tool chaos

    Eight AI subscriptions, three teams, zero coordination. No one knows which agent did what.

  • No memory

    Each chat starts from zero. Context vanishes. Decisions get re-made every Monday.

  • No governance

    AI ships outputs straight to customers. No approval gate. No audit trail. Compliance flinches.

  • Doesn't scale

    Tools designed for individuals, not organizations. Add a department, start over.

How BlackBit Brain works

Knowledge, departments, agents, workflows, governance — wired into one operating layer.

    STEP 01 · Foundation

    Memory & Knowledge

    A single source of truth your agents read from. Tenant-scoped RAG with provenance ships in our launch release.

    STEP 02 · Workforce

    Departments & Agents

    Fifteen specialist departments. Sixty-seven named agents. Each with a persona, skill tree, calibration history.

    STEP 03 · Operating

    Workflows & Approvals

    Visual workflow builder. Human approval gates by default. Auto-publish opt-in per channel.

    STEP 04 · Trust

    Governance & Audit

    Write-once audit log. Per-tenant encryption. Risk scoring on every action. Regulator-ready.

    STEP 05 · Control

    Brain Command Center

    Live ops dashboard. Agent activity. Department health. ROI tracking. All from one screen.

    STEP 06 · Calibration

    Self-improving fleet

    Daily drill harness. Dual-judge grading. Tier promotions. The agents get better without you.

Fifteen departments. One platform.

An AI workforce, organized like a real organization.

Activate the departments you need, when you need them. Pay for what you turn on. Each department comes pre-trained, calibrated, and ready to ship.

2 departments available now · 7 launching monthly through 2026

  • Live

    Customer Care AI

    Voice agent on a phone number, embeddable web chat, WhatsApp via customer BSP. Bilingual EN + AR. Tenant-scoped knowledge.

    6 agents · 24 skills Lead · Yara
  • Live

    Brand & Communications

    Brand voice enforced on every word, every artifact, every channel. Six social platforms drafted bilingually (EN + AR).

    4 agents · 18 skills Lead · Sienna
  • Available Aug 2026

    Legal, Policy & Risk

    PDPL/GDPR-aligned. Contracts redlined. NDAs triaged in 30s.

    3 agents · 16 skills Lead · Claire
  • Available Sep 2026

    Finance

    Multi-currency models, alpha signals, monthly close, journals.

    4 agents · 20 skills Lead · Elias
  • Available Sep 2026

    Marketing & Growth

    Campaigns, SEO, landing pages, lead gen — to your real ICPs.

    5 agents · 22 skills Lead · Sienna
  • Available Oct 2026

    Engineering & Remediation

    Code review, debugging, deploy checklists, remediation.

    6 agents · 28 skills Lead · Atlas
  • Available Oct 2026

    Security, Governance & Trust

    STRIDE threat models, jailbreak atlas, honeytokens, purple-team.

    5 agents · 22 skills Lead · Freya
  • Available Q4 2026

    Infrastructure & DevOps

    Cost optimization, scaling, observability, k8s manifests.

    4 agents · 19 skills Lead · Viktor
  • Available Q4 2026

    HR & People

    Recruiting, performance reviews, comp analysis, onboarding plans.

    3 agents · 14 skills

+6 more — research, knowledge, product, QA, analytics, strategy. See all 15 →

Live preview · Brain Command Center

One screen for the entire AI workforce.

Active agents, tasks completed, approvals pending, errors prevented, department health, risk score, time saved, cost saved — and a live activity timeline that updates in real time.

Brain · Command Center

Live

Active agents

47

+3 · last 24h

Tasks completed

1,284

+128 · last 24h

Approvals needed

12

+4 · last 24h

Errors prevented

39

-2 · last 24h

Live activity

Agent timeline

Streaming
  • Aiko · Reviewed NDA — flagged 2 clauses

    2s ago

    Legal

  • Lena · Closed monthly P&L for Acme Corp

    8s ago

    Finance

  • Yara · Drafted launch post — approval pending

    12s ago

    Brand

  • Argus · Blocked credential probe attempt

    26s ago

    Security

  • Sage · Compiled feasibility brief: WAF v3

    44s ago

    Research

  • Roman · PR #1284 review — 4 suggestions

    1m ago

    Engineering

  • Bianca · Generated campaign brief for Q4

    1m ago

    Marketing

Health

By department

15 active
  • Customer Care
    92
  • Brand & Content
    68
  • Legal
    45
  • Finance
    78
  • Marketing
    84
  • Engineering
    61
  • Security
    22
  • Research
    40
  • HR & People
    33
  • Infrastructure
    71
  • Knowledge & IKB
    56
  • Product & UX
    48
  • Quality Assurance
    65
  • Analytics
    39
  • Strategy & Ops
    28

Risk score

0.18 / 1.00

Low · stable past 24h

18%

Time saved · last 30d

1,847 hours

≈ 11.3 FTEs · across 15 departments

Drafting · Review · Routing

QA alerts

3 new
  • Drafter sonnet-accept ↓ 4%

    Brand · 12m ago

  • POD2 latency p95 above SLA

    Infra · 47m ago

  • Banned-phrase hit (en)

    Customer Care · 1h ago

Brain Runtime

The engine that makes the fleet self-improving.

The Brain Runtime is the layer beneath every agent. It runs the fleet, schedules daily calibration drills, dual-judges every output, promotes tiers automatically, and keeps the whole thing observable.

  • Persona + skill library

    Every agent has a structured persona, a typed skillset, and a 50-drill calibration history.

  • Drill harness

    Daily drills against curated scenarios. Scored 0–10. Tier promotions at 3× ≥9 streak.

  • Dual-judge calibration

    One judge grades correctness; a second grades coherence. Disagreement triggers mentor review.

  • Memory & Knowledge

    Org knowledge store with provenance fields today; tenant-scoped RAG with embedding isolation lands at launch.

  • Workflow runtime

    Visual node editor + typed contracts between departments. Idempotent, replayable.

  • Self-healing fleet

    Failed drills become test cases. Mentor escalation when an agent stalls. Tier demotion is automatic.

Signature feature · Agent Skill Tree

Watch your AI agents grow up.

A living capability graph for every agent. Mastered skills, learning skills, locked skills, and failed skills — all visible, all calibrated, all promotion-tracked. Game-like, enterprise-grade, actually informative.

A

Aiko · Legal Department

Tier 5 · 87% mastery · 14 of 16 skills

T5 Auto-calibrating
5 Legal Core 5 PDPL · Saudi 4 PDPL · UAE 3 PDPPL · Qatar 2 GDPR CCPA 5 NDA Triage 4 Contract Redline 3 DPIA Authoring 3 DSR Workflow 2 Cross-border Adequacy Litigation Briefs 3 Negotiation Playbook Regulator Liaison IP Strategy
Mastered Learned Training Locked Failed
Last drill 2m ago
Live

Governance & safety

Engineered for the procurement review you'll have to pass.

Multi-tenant by construction. Per-tenant encryption you control. Write-once audit log. The bar we set + what we publish before we promise it.

  • Per-tenant DEK encryption

    Every secret sealed with a tenant-specific key, wrapped by your master KEK. Customer-controlled.

  • Row-level security

    Postgres RLS on every table, JWT-scoped. Cross-tenant leaks impossible at the database layer.

  • Write-once audit log

    Every state change writes a row. UPDATE / DELETE rejected. Exportable for any regulator.

  • Approval gate by default

    Drafts wait for human review. Auto-publish opt-in per channel. Crisis cases never auto-publish.

  • Risk score on every action

    Each agent action scored for risk. High-risk routes to mentor automatically. Threshold tunable.

  • Honeytokens + purple-team

    Decoy credentials that scream when touched. Monthly red/blue exercises. Findings become tests.

Integrations

Connects to what you already run.

Six social platforms via OAuth. Stripe for billing. Supabase Auth for SSO. Plus the rest of the toolchain via API + webhook.

Social

  • Twitter / X

    Social

    live
  • LinkedIn

    Social

    live
  • WhatsApp Cloud

    Social

    live
  • Instagram

    Social

    live
  • Facebook Pages

    Social

    live
  • TikTok Business

    Social

    live

Billing

  • Stripe

    Billing

    live
  • Stripe Tax

    Billing

    live

Identity

  • Supabase Auth

    Identity

    live
  • Google SSO

    Identity

    soon
  • Okta

    Identity

    soon

Email

  • Resend

    Email

    soon

Notifications

  • Slack

    Notifications

    soon
  • PagerDuty

    Notifications

    soon

Storage

  • Cloudflare R2

    Storage

    soon
  • S3-compatible

    Storage

    soon

Database

  • Postgres 17+

    Database

    live

Internal

  • BB ERP

    Internal

    soon
  • Brain Runtime

    Internal

    live

Open

  • Webhooks (any)

    Open

    live

Value

Hours, not headcount.

The math that closes deals: how many hours your team gets back per month, what that translates to in FTEs, and what those FTEs would cost to hire in your market.

Hours saved / mo

1,847

Across closed-beta cohort, normalized per tenant

FTE equivalent

11.3

Reclaimed time, not displacement

Replacement cost / mo

$84K

GCC senior-specialist published rates, 2025

Faster ack on P1

32×

From 4h human SLA to 5min auto-ack

METHODOLOGY:Measured across closed-beta cohort (Q2 2026) on the customer-care + brand workloads only. Hours-saved is human-verified time-tracking deltas comparing same workflows pre- and post-deployment. Replacement-cost is mapped to published GCC senior-specialist ranges for the same role mix. Multi-customer averages exclude pilot weeks 1–2 (calibration period). Full per-cohort methodology available on request — [email protected].

Closed-beta cohort

Trusted by GCC operators who can't afford to ship AI without governance.

  • KSA

    Tier-1 logistics operator

    1,200 staff · IPO-stage

  • UAE

    Multi-brand retail group

    8 brands · 600 staff

  • QA

    Sovereign-tier insurance carrier

    Regulator-supervised

  • KSA

    Mid-market fintech

    Series B · 200 staff

  • QA

    Government-adjacent SaaS

    PDPL-compliant by mandate

Customer names available on request under reciprocal NDA. Closed-beta cohort under active enrollment — most members under exclusivity agreements until GA. Email [email protected] for direct references.

Deployment options

Local or cloud. Per-install or per-user.

Cloud-hosted (per user) or local Docker Compose (per install, unlimited users).

EARLY ACCESS v1 launches May 31 with Brand & Communications. Additional departments roll out monthly through 2026. Pricing shown is the early-access cohort price.

Cloud Starter

We host. You sign in, you draft, you ship.

$99 / user / month
  • Brand & Communications dept
  • All 6 social platforms
  • 1 brand voice profile
  • 5,000 drafts / month
  • Approval queue + audit log
Request early access

No free tier · Cancel any time before next billing

Cloud Pro

Most popular

Dedicated tenant. Multi-brand. OAuth Concierge included.

$299 / user / month
  • Everything in Cloud Starter
  • Dedicated tenant
  • Multi-brand voice profiles
  • 25,000 drafts / month
  • OAuth Concierge included
  • Priority support · 24/7 P1
Request early access

No free tier · Cancel any time before next billing

Pro Local

Docker Compose, your hardware. Your data never leaves.

$499 / install / month
  • Local install via Docker Compose
  • Unlimited users on the install
  • All 6 social platforms
  • Multi-brand voice profiles
  • Per-install DEK encryption
Request download access

Paid · No trial on local installs

Enterprise Local

All 15 depts as they ship. On-prem KEK + dedicated support.

From $2K / month — custom
  • All 15 departments through 2026
  • Dedicated support engineer
  • Custom integrations + personas
  • On-prem KEK (you hold master key)
  • Custom SLA + on-call
Book a 20-min demo

Sales-led · Custom-quoted

Get started

See it running on your data.
Book a demo.

Twenty minutes. Live walkthrough of the Command Center, the Skill Tree, and a department deep-dive — using sample data shaped like your business.