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The platform

Not a wrapper around an LLM.
An operating system for AI work.

BlackBit Brain is a runtime: a multi-tenant Postgres core, thirty-nine named agents today (sixty-seven by Q4 2026) with calibration histories, per-tenant encryption that you control the keys for, and a write-once audit log that every single state change passes through. This is the part competitors usually don't have — because they're not building it.

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Multi-tenant by construction · Per-tenant DEK · Write-once audit · 51 agents online

Where to go next

The platform, in pieces.

The Brain is one runtime, but the surface you interact with is split across a few pages — so you can dive into the bit you care about without reading everything else first.

Architecture · 4 layers

Top to bottom, end to end.

Each layer is independently auditable. Each communicates only through declared interfaces. The Brain Core is the foundation; the Customer/Tools surface is what your customers see. Everything in between is the work happening on your behalf.

  1. Layer 01

    Customers & Tools

    Voice (PSTN + WebRTC + native iOS/Android SDK), web chat widget, WhatsApp, six social platforms, four CRM/support connectors (Salesforce, HubSpot, Zendesk, Freshdesk), Stripe billing — every channel your customer reaches you on, in one place.

    • Voice (PSTN)
    • Voice (WebRTC)
    • iOS SDK
    • Android SDK
    • WhatsApp
    • Salesforce
    • HubSpot
    • Zendesk
    • Freshdesk
    • Stripe
    • +social

  2. Layer 02

    Departments

    Fifteen specialist teams. Each owns a domain and ships artifacts (drafts, reports, decisions).

    • Customer Care
    • Brand
    • Legal
    • Finance
    • +11

  3. Layer 03

    Agent Fleet

    Fifty-one named specialist agents across eighteen live departments, each with persona, calibration history, and tier promotions. Self-improving via the drill harness.

    • Atlas
    • Claire
    • Elias
    • Yara
    • Sofia
    • Cyrus
    • Priya
    • Hala
    • Karim
    • Diego
    • +41

  4. Layer 04

    Brain Core

    The runtime — multi-tenant Postgres with row-level security, per-tenant DEK encryption, write-once audit log, drill harness.

    • Supabase 17
    • RLS-by-default
    • Per-tenant DEK
    • Write-once audit
    • Drill harness

Brain core capabilities

What the runtime guarantees, not what it suggests.

Most AI products promise outcomes. BlackBit Brain promises invariants — properties that hold whether you have one tenant or ten thousand.

  • Per-tenant DEK encryption

    Every tenant's secrets sealed with a tenant-specific data encryption key. Wrapped by your master KEK, which you control.

  • Row-level security

    Postgres RLS scoped to your org_id, JWT-driven. Same database, every customer, with provable isolation auditable in the schema.

  • Write-once audit log

    Every state change writes a row. Updates and deletes are rejected at the SQL level. Export at any time for any regulator.

  • Idempotency by construction

    Inbound keyed by (org, platform, external_id). Outbound by deterministic hash. Replay any event without producing duplicates.

  • Drill harness — self-improving

    Daily drills, dual-graded, scored 0–10. Tier promotions at three consecutive 9+. Tier demotions at two consecutive ≤4.

  • Bilingual at the model layer

    Drafter detects the customer's Arabic dialect (MSA, Khaleeji, Egyptian, or Levantine) and routes to a register-matched voice + system prompt. No Google Translate in the loop.

Trial today

Spin up your tenant in under a minute.

Database, agents, OAuth — all provisioned automatically. You're drafting your first reply within five minutes of signup.

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